Privacy policy
MariaRose Ltd. is concerned about protecting the safety and privacy of
the Customers. Please take a moment to read the following to learn more about
our information practices, including what type of information is gathered, how
the information is used and for what purposes, to whom we disclose the
information, and how we safeguard your personal information. We hope this will
help you make an informed decision about sharing personal information with us.
What information we collect
We receive and store any information you enter on our Web
site or give us in any other way:
- Personal
information. We collect information
that can identify you, including your first and last name, telephone
number, postal and e-mail addresses, when you book activities using our
online activity desk, send requests, or otherwise voluntarily provide such
information (for example, we may ask for your personal information when
you're discussing a service issue on the phone with an associate).
- The Payment
System. The payments by credit cards via the Internet
are transferred to the web-site of the Internet Payment Service Provider -
PayKeeper (https://paykeeper.ru/) Security of payments is ensured by the
SSL protocol for confidential data transmission from the client to the PayKeeper
server for further processing. Subsequently data are transmitted via the
highly secure banking networks. The received confidential customer's data
(card details, registration info etc.) are collected and processed at the
processing centre, and not on the MariaRose Tours's web-site. Thus, MariaRose
Tours can't obtain personal and banking data of the customer, including
those concerning products he purchased in other shops. When transaction is
processed via PayKeeper the card owner automatically receives an e-mail
notifying him of all transactions generated.
- Booking
Confirmation (Voucher). The Booking
Confirmation (Voucher) is valid for redemption only by the person (s)
named above and is nontransferable. It may not be redeemed outside the
valid dates shown above. You present the Booking Confirmation (Voucher)
signed at the start of the Tour or activity with valid photo
identification bearing the name of the Lead Traveller. The payment
notification should be also printed and presented at the destination.
NOTE: The Cruise Ship passengers will receive the TOUR TICKET via e-mail within 2 days after the payment is proceeded. - Credit Card. Only the Credit Card Holder can make the
booking as a leading traveler. If the Booking is made by another person,
it will be immediately cancelled.
- Automatic Information. We automatically collect some information about
your computer when you visit mariarosetours.ru. For example, we will collect your IP address,
Web browser software (such as Mozilla Firefox or Internet Explorer), and
referring Web site. We also collect information regarding your activities
on our Web site, such as trips viewed and purchases made. This helps us to
determine how best to provide useful information to our Customers and to understand
which parts of our websites, products, and Internet services are of most
interest to them.
- Cookies. When you visit mariarosetours.ru, we may assign your computer a
"cookie". "Cookies" are pieces of information that are
stored by your web browser on your computer's hard disk, for
record-keeping purposes. Cookies only identify your computer; they do not
personally identify you. We do not use cookies to identify specific users
for marketing purposes. We do not match cookies to your purchase
information. And we do not use cookies to track your movements after
leaving our websites. You can always choose not to receive a cookie file
by enabling your Web browser to refuse cookies or to prompt you before
accepting a cookie; however, turning off cookies will limit your use of
our website.
How we use your information
We may use personal and aggregated non-personal information
received from you in the following ways:
- To provide
you with the information you request about our products
- To fulfill
your bookings and confirm your purchases
- To ensure you
are correctly billed
- To target
content on our website to more closely match your interests
- To resolve
disputes, collect fees, or troubleshoot problems
- To prevent
potentially prohibited or illegal activities
We never disclose your information
Mariarosetours.ru keeps all your personal information strictly
confidential. We never disclose your information to anyone and use it only for
the purpose of your booking.
Changes to this Privacy Policy
MariaRose Ltd. may update this policy from time to time. We
will not reduce your rights under this policy without your explicit consent,
and we expect most such changes will be minor. Regardless, we will post any
changes on this page and, if the changes are significant, we will provide a
more prominent notice.
Russian based Incoming Tour Operator from 2002
City tours, Shore excursions, Transfers and Tickets